EASY, WORRY-FREE RETURNS
(no "restocking" fee unless items are damaged)
If for ANY reason you are not satisfied, you may return any item within 30 days. If the item is in like-new condition, we will refund your purchase completely minus exact shipping charges. Or if you want store credit, we will refund your purchase completely regardless of shipping charges.
For damaged, used, or opened (in the case of software), we may have to take 10-30% off depending on the condition. You would be responsible for charges to ship the item(s) back to us.
1) Please first email us telling us about the return.
2) Include a piece of paper with your order number, name, address, and that you need a refund or would like store credit.
3) Then mail it to:
TheJapanShop.com
267 SE Fawn Glen
Lake City FL 32025
We will notify you as soon as the return arrives.
(no "restocking" fee unless items are damaged)
If for ANY reason you are not satisfied, you may return any item within 30 days. If the item is in like-new condition, we will refund your purchase completely minus exact shipping charges. Or if you want store credit, we will refund your purchase completely regardless of shipping charges.
For damaged, used, or opened (in the case of software), we may have to take 10-30% off depending on the condition. You would be responsible for charges to ship the item(s) back to us.
1) Please first email us telling us about the return.
2) Include a piece of paper with your order number, name, address, and that you need a refund or would like store credit.
3) Then mail it to:
TheJapanShop.com
267 SE Fawn Glen
Lake City FL 32025
We will notify you as soon as the return arrives.
